Topic/Question/Issue:
How does my monthly payment work?
How do I pay monthly?
How can I pay for my package?
When is my payment due?
Answer/Solution:
Members who order Monthly Hosting Packages must pay a 50% downpayment. The remaining 50% of an order will be financed on a monthly payment schedule. Payment for orders made on or after 11/21/20 will be due on the first of each month (or the next banking day). Monthly payments that are rejected or late due to insufficient funds may be subject to additional fees or reduced hashpower.
Monthly Packages can only be paid by ACH, Credit Card, or Crypto (Advanced Mining Wallet). More information will be provided below:
- ACH payments are due every 1st of the month. ACH payments are not automatic and invoices will be emailed to you. Bounced check fees apply for insufficient funds or incorrect bank information. To learn more about bounced check fees, please click here. Monthly invoices will be emailed to the member's primary email address. If you have any payment changes or updates, please contact us here.
- Credit card monthly payments are automatically deducted from the customer's account. Rejected payments due to insufficient funds or expired credit card information may be subject to additional fees or reduced hashpower. Monthly invoices will be emailed to the member's primary email address. If you have any payment changes or updates, please contact us here.
- Crypto payments are not automatically deducted from your Advanced Mining Wallet account. Payments must be made manually by logging and sending payment. Monthly invoices will be emailed to the member's primary email address. If you have any payment changes or updates, please contact us here.
Please check all emails for your invoice, including junk, spam, and trash. Please do not mark our email as spam, and consider adding us to your safe sender list. If you have any payment changes or updates, please contact us here.