Topic/Question/Issue:
Hosting is expired.
Can I renew my hosting renewal early?
Can I renew my hosting renewal by myself?
How do I renew my package?
Can I add additional hosting to my package?
Answer/Solution:
If your hosting is set to expire, please log in to your account and renew your hosting before the expiration date. If payment is not received by the expiration date, your mining will be halted.
After your expiration date, there is a 30-day window to renew your hosting or have your machine shipped to you. If you do not take action during that period, neither option will be available to you, as you relinquish all ownership rights for your package.
Hosting Renewal Directions:
Video Tutorial
Steps to Renew Orders:
| Log into your account at Advanced Mining, then click on Mining Shop | |
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If you have any existing miners that qualify for a renewal, the option to purchase will display as shown below. Select the package you wish to add hosting to, then click on purchase renewal. Please note, the list will display your package expiration date. |
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| Select the desired renewal hosting length. |  |
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Select your payment method. After you have submitted your order, you will receive a confirmation email with payment directions. |
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Instructions for Equipment Shipment:
If you would like to exercise your buy-out and have your ASIC mining machine shipped to you, contact us with your mailing address. You will be responsible for the buy-out, shipping, and handling of the equipment. Members should refer to their contract for shipping prices. If you are on the monthly payment plan, your account must be paid in full before your machine can be shipped to you.
If you have any additional questions, submit a ticket.