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*Excluding U.S. holidays

Inquiries Regarding SEC Refunds for US Customers

To initiate a package transfer, you must pay a $150 fee. To initiate an account transfer, you must pay a $500 fee. By selecting an option, you are confirming that you are ready to initiate a package or account transfer and that your package is fully paid off. Credit card payments are subject to a 2.9% fee. Cryptocurrency payments must be paid through VBit Mining Wallet to the VBit Merchant Wallet with a clear message indicating what the payment is for.

To initiate a monthly payment change, you must pay a $25 fee. Payment changes must be made 2 weeks before your next payment is due. By selecting an option, you are confirming that you are ready to initiate a monthly payment change. Credit card payments are subject to a 2.9% fee. Cryptocurrency payments must be paid through VBit Mining Wallet to the VBit Merchant Wallet with a clear message indicating what the payment is for.

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Please enter the details of your request. A member of our support staff will respond as soon as possible.

To initiate an account or package transfer, you must provide a valid government ID (USA) or passport (Non-USA) for both parties. By checking this, you are confirming that you will be submitting the required materials by attaching them to this ticket.

We may require you to submit a valid government ID (USA) or passport (Non-USA) before proceeding with your technical support request. By checking this, you are confirming that you will be able to provide valid identification if requested.

I confirm that changes to the sponsorship tree or binary tree are circumstantial and may incur a fee pending staff approval.

I confirm that the ticket I am submitting is for myself, all of the information I am providing is correct, and that missing or invalid information will result in delays or a closed ticket.

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